FAQ

Ice Cream machines

Question: How much is it to rent a Soft Serve Ice Cream Machine?
Answer: Our prices vary depending on the size of machine you need which is determined by the number of people at your party and the number of hours of your party. Prices also vary if you want a Single Flavor ice cream machine or Two-Flavor and Twist ice cream machine. Please call and talk to one of our party machine professionals so we can help guide you to the machine we think will be just right for your party.
Question: Are the machines easy to use?
Answer: Yes, Very Easy. When you get the machine to wherever you are going to have it during the party you just plug it in, pour in the ready to use ice cream mix that we sell, turn the machine on and that

Milkshake Machine Hire:

Question: How do we book a milkshake machine hire?
Simply select a package size and complete the booking form or phone us on:
Question: Do I need power for the Milkshake machine Hire?
Yes. Our milkshake machine hire operates using 1 x 10amp standard power outlet (no power boards or double adaptors). If you do not own an extension cord, we can rent one to you to prevent any electrical problems.NO REFUNDS will be issued due to problems arising from the power source.
Question: Do I have to set-up, disassemble and clean the milkshake machine hire?
No. Our service includes on-site delivery and set-up of the milkshake machine hire, and we check the milkshake machine hire before your guests arrive. We ensure that the milkshake machine hire is running smoothly, and after your hire has ended. Simply leave the milk shake machine hire for us to collect and we’ll take care of the rest!
Question: Do you bring a table with for the milkshake machine hire?
No. We do not supply tables with the hire of our milk shake machines. You are required to supply a table or bench with a load capacity of 10kg for the milkshake machine hire.
Question: Does your pricing include delivery on the milkshake machine hire?
No, delivery charges vary to all areas to cover fuel and transport costs.
Question: Is the milkshake fresh?
Absolutely yes! You will not get any fresher. We use only high quality ingredients from the best suppliers in Pretoria, Gauteng. These suppliers sell wholesale to various distributors. You will be amazed at the quality and great tasting milkshake we can produce!
Question: Do we have to clean the milkshake machine hire afterwards?
No. All packages include cleaning of the milkshake machine hire by our professional staff after your hire has ended. Simply leave the milk shake machine hire for us to collect and we’ll take care of the rest!
Question: How do I make a payment to Party equipment hire?
Once your booking has been confirmed, we will provide you with an invoice with our banking details on it. It is our preference that all payments are made directly via EFT.
Milkshake machine hire includes:
20 clear cups & straws Three types of fresh milkshake syrups. Options: Banana, Strawberry, Chocolate and so much more. You can order more servings for bigger parties or events Please feel free to enquire if you need any more information. Delivery and setup is done by our trained staff. Contact us for delivery and availability.
Milkshake blender machine hire:
Blend it in using the machine and our milkshake. Blender machine hire and have yourself a tasty and refreshing treat! The machine can handle high volume milkshake production at your event! Flavours include Banana, Strawberry .Chocolate and so much more. Delivery and setup is done by our trained staff. Contact us for delivery and availability.

Candy floss machine hire:

Question: How do we book a candy floss machine hire?
Simply select a package size and complete the booking form or phone us on: 0825375569 / 0614883977.
Question: Do you bring a table with for the candy floss machine hire?
No. We do not supply tables with the hire of our candy floss machines. You are required to supply a table or bench with a load capacity of 20kg for the candy floss machine hire (or add a Candy floss Hire cart for R120.00 - pending availability).
Question: Does your pricing include delivery?
No. Delivery charges vary according to the areas to cover fuel and transport costs.
Question: Does it really taste Like flavoured candy floss?
Absolutely. .We use only high quality ingredients from the best suppliers in Pretoria, Gauteng. These suppliers sell wholesale to various distributors. You will be amazed at the quality and great tasting candy floss we can produce!
Question: Do we have to clean the candy floss machine afterwards?
No. All packages include cleaning of the candy floss machine hire after your hire has ended. Simply leave the candy floss machine hire and we’ll take care of the rest!
Question: How do I make a payment to Party equipment hire?
Once your booking has been confirmed, we will provide you with an invoice with our bank details on it. It is our preference that all payments are made directly via EFT.
Candy floss machine hire includes:
Includes 1 standard candy floss machine hire with 50 servings Set-up, pack up and cleaning. You can order more servings for bigger parties or events Please feel free to enquire if you need any more information. Delivery and setup is done by our trained staff. Contact us for delivery and availability.
Candy floss machine hire cart includes.
Includes 1 standard candy floss machine hire with cart and 50 servings Set-up, pack up and cleaning. You can order more servings for bigger parties or events Please feel free to enquire if you need any more information. Delivery and setup is done by our trained staff. Contact us for delivery and availability.
Candy floss machine Hire Operator
Includes 1 candy floss machine hire 50 to 500 servings, 1 x table with table cloth. 10 Meter Extension Operator for 3 hours Set-up, pack up, and cleaning. Contact us for delivery and availability
Candy floss machine hire dry
Includes 1 candy floss machine hire Self pick-up, and cleaning Contact us for pick up and availability.
Candy floss flavours
Bubble Gum Banana Grape Strawberry Passion fruit Cream Soda Request a flavour and we will source it!

Soft Serve Frozen Yogurt Machine Hire

Question: How much soft serve frozen yoghurt ice cream mix do I need to order?
The most important thing to consider is the size of your frozen yoghurt soft serve ice cream servings. If you are letting people help themselves, plan on 30-40 frozen yoghurt soft serve ice cream servings. Be sure to account for those who will be at your event for extended periods of time that will have multiple frozen yoghurt soft serve ice cream servings. On a hot day, people will eat more frozen yoghurt soft serve ice cream than on a cooler windy day. You will need more frozen yoghurt soft serve ice cream per person if it’s the only item you are serving.
Question: Why do I need to use a commercially prepared mix in the frozen yoghurt soft serve ice cream machine hire or rental?
Our frozen yoghurt soft serve ice cream machine hire or rental are HIGH END commercial soft serve ice cream machines. They are designed to be used with a commercially prepared frozen yoghurt soft serve ice cream mix. Using a homemade ice cream mix will cause damage to the freezing cylinder, and it will result in a poor quality frozen product. If you use any frozen ice cream mix that we have not provided, you will be held responsible for any damage done to the frozen yoghurt soft serve ice cream machine hire or rental. In addition, our frozen yoghurt soft serve ice cream machine or rental are calibrated for a specific ice cream mix. This ensures that you get a quality ice cream product every time, and the yield of serving is consistent.
Question: Where can I use a frozen yoghurt soft serve ice cream machine hire or rental?
Be sure to check out our frozen yoghurt soft serve ice cream machine hire or rental comparison chart on the frozen yoghurt soft serve ice cream hire or rental page. This will help explain the difference between our two types of frozen yoghurt soft serve ice cream hire or rental. The smaller frozen yoghurt soft serve ice cream machine hire or rental can be collected from us and carried a short distance by 2 very strong men. People routinely use them at parks, for back yard parties, smaller business events and reunions, graduations etc. We recommend this frozen yoghurt soft serve ice cream machine hire or rental for events with less than 100 people. The large frozen yoghurt soft serve ice cream machine hire or rental is ‘handicapped’, meaning it can only go places that are handicapped accessible. It does not go up or down stairs, over large kerbs, over large areas of grass or gravel. It is very heavy and must be moved by 2 company employees. The frozen yoghurt soft serve ice cream machine hire or rental should not be moved once it is delivered and set up.
Question: What size cup should I order? Is paper or Styrofoam better?
We have found that for most parties, a 125ml squatty (short) cup works the best. This holds a nice 100ml portion and there is room for a topping or two. If you require something different, there are lots of options available for special order. Brides tend to like the paper cups, as they are a bit fancier and can easily be customized with a sticker, ribbon or paper for a very custom look.
Question: Why do you require a security deposit?
Our frozen yoghurt soft serve ice cream machine hire or rental are the same high-end commercial frozen yoghurt soft serve ice cream machines you will see in your local frozen yoghurt soft serve ice cream shops. They range in price from thirty thousand and upwards each. While they are very sturdy, misuse can cause damage to the frozen yoghurt soft serve ice cream machines. The required deposit will not be returned if any damage is done to the frozen yoghurt soft serve ice cream machine hire or rental.
Question: Can I use the frozen yoghurt soft serve ice cream machine hire or rental outside?
The frozen yoghurt soft serve ice cream machine hire or rental was designed to be in a temperature controlled (i.e. air conditioned) yoghurt shop. They perform well outside of this parameter, but please keep in mind, the hotter it is, the longer it takes to freeze the ice cream product. You will want to place the frozen yoghurt soft serve ice cream machine hire or rental in the coolest place you have available for the best results. Please remember that the hotter it is the longer it takes to freeze.
Question: Should I worry about the power source?
The frozen yoghurt soft serve ice cream machine hire or rental uses a lot of power. If the machine does not have sufficient power it may not work. Typically, nothing can be running on the same circuit that the frozen yoghurt soft serve ice cream machine hire or rental is on. Yes, even a string of lights has been known to trip the breaker. We will do everything we can to help you make sure you have enough power to run the frozen yoghurt soft serve ice cream machine hire or rental. We also hire out 10, and 20 meter extension cables. *NO REFUNDS will be issued due to problems with a power source.
Question: What do I do if I have left over mix?
You can dispense the frozen yoghurt soft serve ice cream mix into freezer safe containers, freeze and enjoy later as hard ice cream. You can let the product melt and dispense it as a liquid into a food safe container for later use. Most of our products are good for a few weeks in the fridge. My favourite way to use up leftover frozen yoghurt is in a smoothie or poured over berries. Because our products are made with fresh ingredients, they may be used in blenders to mix up your favourite smoothie. If you are hiring the larger 2 flavour 1 mix soft serve ice cream machine, take note towards the end of your event of how much product you have left. If there is a large amount and you would like to save it as hard ice cream, please start that process before we arrive. The frozen yoghurt soft serve ice cream machine hire or rental will need to be reset for 4-5 minutes. We typically may not be able to accommodate this for a large amount of product once we arrive to pick up the frozen yoghurt soft serve ice cream machine or rental.
Question: Do I have to put down a deposit when I schedule my reservation?
Yes we do require a R 300.00 reservation deposit to hold the date for any hire or rental of equipment. Your deposit will serve as your cancellation fee if cancelled with less than 5 day’s notice.
Question: How do I make a payment to Party equipment hire?
Once your booking has been confirmed, we will provide you with an invoice with our banking details. It is our preference that all payments are made directly via EFT.
Soft serve machine hire single includes:
1 Flavour vanilla, strawberry or chocolate ice cream 40 Cones/Cups, yields approximately 40 servings per 5Lt. Additional toppings and sprinkles may be ordered like chocolate flakes, waffle cones, sprinkles, just let us know. Delivery only as the machine weighs over 100kgs and has to be setup by our trained staff. Set-up, pack up and cleaning. You can order more servings for bigger parties or events Please feel free to enquire if you need any more information. Contact us for delivery and availability.
Soft serve double machine hire includes:
2 flavour 1 mix Vanilla, strawberry or chocolate ice cream. 80 Cones/Cups, yields approximately 80 servings per 10Lt. Additional toppings and sprinkles may be ordered like chocolate flakes, waffle cones, sprinkles, just let us know. Delivery only as the machine weighs over 100kgs and has to be setup by our trained staff. Set-up, pack up and cleaning. You can order more servings for bigger parties or events Please feel free to enquire if you need any more information. Contact us for delivery and availability.
Frozen yoghurt machine hire single includes:
1 flavour vanilla, strawberry or raspberry yoghurt 40 Cones/Cups, yields approximately 40 servings per 5Lt. Various toppings and sprinkles are available on request Banana, Blackberries, Blueberries, waffle cones, sprinkles, just let us know. Delivery only as the machine weighs over 100kgs and has to be setup by our trained staff. You can order more servings for bigger parties or events Please feel free to enquire if you need any more information. Contact us for delivery and availability.
Frozen yoghurt machine hire double includes:
2 Flavour 1 mix, vanilla, strawberry or raspberry yoghurt 80 Cones /Sugar Cones /Cups, yields approximately 80 servings per 10Lt Various toppings and sprinkles are available on request Banana, Blackberries, Blueberries, waffle cones, sprinkles, just let us know. Delivery only as the machine weighs over 100kgs and has to be setup by our trained staff. You can order more servings for bigger parties or events Please feel free to enquire if you need any more information. Contact us for delivery and availability.
Frozen yoghurt machine hire events.
2 Flavour 1 mix 500 servings per hour with operators anywhere in Gauteng. Frozen yoghurt or soft serve ice cream flavour. Delivery only as the machine weighs over 100kgs and has to be setup by our trained staff and operators. Contact us for delivery & availability.

Slush Puppy Machine Hire

Question: How do I operate the Slush Puppy Machine?
We set-up the Slush Puppy Machine Hire or rental, install the slush puppy syrup and configure the slush puppy machine ready to freeze before leaving, with clear Instructions for very easy to use operation (Basically pull the handle!).
Question: How long does the slush puppy machine hire take to freeze and what is the most popular Flavours?
The Slush Puppy Machine Hire or Rental takes approximately 45 to 60 minutes to freeze from initial onset. We provide any flavour you want from our stock. The most popular are blueberry and pink strawberry, but we carry lemon and lime as well as Cola, Cream Soda and other flavours too!
Question: How must we clean the Slush Puppy Machine Hire?
We clean the Slush Puppy Machine Hire or Rental at the end of any event or party, so you do not need to worry about that. It'll be set-up for your party and packed away for you afterwards.
Question: Does Party Equipment hire only hire out frozen cocktail Slush Puppy Machines?
No. Party Equipment hire not only hires out frozen cocktail Slush Puppy Machines but we also hire out additional party equipment extras, like soft serve machine hire, frozen yoghurt soft serve Ice cream machine hire, popcorn machine hire, candy floss machine hire, waffle and waffle stick machine hire, soda fountain hire, and lots, lots more.
Question: What flavours are available?
We literally have hundreds of different flavours. Party equipment hire has an extensive range of delicious slushy flavours for kids and mouth-watering cocktail slush puppy flavours for the adults! All Slush Puppy Machine Hire or Rentals are for overnight hiring unless otherwise arranged.
Question: How long does the cocktail machine hire take to freeze?
The Slush Puppy cocktail machines hired or rented take roughly 90 minutes to slush up. Please also take the weather into consideration!

Popcorn Machine hire

Question: How do we book a popcorn machine hire?
Simply select a package size and complete the booking form or phone us on: 0825375569 / 0614883977.
Question: Do I need power?
Yes. Our popcorn machine hire operate off 1 x 10amp standard power outlet (no power boards or double adaptors). NO REFUNDS will be issued due to problems with the power source.
Question: Do you bring a table?
No. We do not supply tables with the hire of our popcorn machines. You are required to supply a table or bench with a load capacity of 30kg for the popcorn machine hire (or add a popcorn cart - pending availability)
Question: Does your pricing include delivery?
No. Delivery charges vary according to different areas to cover fuel and transport costs.
Question: Do I have to clean it afterwards?
No. All package pricing includes cleaning of the popcorn machine by our professional staff after your hire has ended. Simply leave the popcorn machine for us to collect and we’ll take care of the rest!
Question: How do I make a payment to Party equipment hire?
Once your booking has been confirmed, we will provide you with an invoice with our banking details on it. It is our preference that all payments are made directly via EFT.
Popcorn machine hire includes
50 x small brown bags (20cm x 10cm = 50 servings) 1 kg kernels, oil and 2 different spices with 1 serving scoop Free set-up, pack up, and cleaning .Delivery only, as the machine has to be set-up by our trained staff. Please feel free to contact us regarding bigger parties or events. Contact us for availability. Operators are available on request.
Popcorn machine hire cart includes:
1 x Popcorn Machine Hire Cart. 50 x small brown bags (20cm x 10cm = 50 servings) 1 kg kernels, oil and 2 different spices with 1 serving scoop Free set-up, pack up, and cleaning .Delivery only, as the machine has to be set-up by our trained staff. Please feel free to contact us regarding bigger parties or events. Contact us for availability. Operators are available on request.
Popcorn machine hire dry includes:
The machine with 1 serving scoop Please return the machine to us clean Operators are available on request extra fee do apply.